Chat Support - CSR Newbies and Freshers

Pasay, National Capital Region
Posted yesterday
Company:
OrbitSphere PH
Company Description:
With a bold vision to revolutionize customer service and a mission to connect people with care, we aim to create meaningful interactions that make a difference. Be heard. Be valued. Be part of something bigger. Join OrbitSphere PH today.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
34

Job Description

What's in it for you?
• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Bonuses

Job Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Job Qualifications:
• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Job Types: Full-time, Fresh graduate

Benefits:
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events

Supplemental pay types:
• 13th month salary
• Bonus pay

Education:
• At least HS graduate (old or new curriculum)

Schedule:
• 8 hour shift
• Day shift
Salary:
₱23,000.00 Monthly