Local Healthcare Account - Customer Care Associate

Quezon City, National Capital Region
Posted 6 days ago
Logo CALDWELL
Company:
CALDWELL
Company Description:
At Caldwell Communications, we promote a sense of duty and collaboration. We place a strong emphasis on equality and work to include a range of viewpoints that encourage innovation. As a global business, sustainability is at the heart of our operations, conscious of the impact we have on the environment. Moreover, we actively seek ways to uplift our communities and make a positive difference wherever we can. Together, we aim to create a better world every step of the way.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

- Assist customers with healthcare-related inquiries and concerns, providing top-notch service
- Guide customers through medical processes, offering clear and helpful explanations
- Ensure timely and accurate responses, maintaining a positive customer experience

Needed Qualifications:
- High School Graduate (Old curriculum) or ALS Graduate
- Experience in a medical or healthcare-related field (preferred but not required)
- Able to communicate fluently in Tagalog, with no English communication skills required
- Typing speed of at least 30 words per minute

Perks You'll Enjoy:
- Competitive salary of PHP 20,500
- Health Maintenance Organization (HMO) coverage
- Rice Allowance, Paid Leaves, and Holiday/Overtime Pay
- Mental Wellness Program starting Day 1
- Free Medical Insurance upon regularization, including coverage for common-law partners
- Insurance Coverage starting Day 1
- Government Mandated Benefits
- 13th Month Pay
Salary:
₱20,500.00 Monthly