Technical Support Representative - Tech Services
Pasig, National Capital Region
Posted 6 days ago
- Company:
- Caldwell Communications
- Company Description:
- We seamlessly care with your work, offering you exceptional employee welfare that has been acknowledged and acclaimed within the industry.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 99
Job Description
If you’ve completed at least 2 years of college, have 1 year of BPO tech support experience, and love solving tech issues while helping people, this opportunity is for you!
Your Key Responsibilities:
- Assist customers with technical problems by providing clear, helpful solutions.
- Handle service requests through calls, chats, or emails with patience and professionalism.
- Use your tech knowledge to troubleshoot devices, apps, or system concerns.
Needed Qualifications:
At least 2nd year college level or an IT graduate
- 1 year of BPO technical support experience (non-negotiable)
- Tech-savvy and comfortable with computers, apps, and troubleshooting
- Must pass a technical exam
- Typing speed and communication must be at a good or great level
- Must reside within or near Metro Manila
Perks You’ll Enjoy:
- Monthly salary: ₱24,000 – ₱27,000
- Paid training to help you succeed from day one
- HMO coverage plus 3 dependents
- 28 paid leaves per year
- 13th month pay
- Company-sponsored trips and retreats
Ready to Elevate Your Career?
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