Non-Voice Customer Service Representative - Fresher

Pasay, National Capital Region
Posted 3 days ago
Company:
OrbitLab
Company Description:
We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Job Responsibilities:

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
Perform basic troubleshooting when necessary.

Job Qualifications:

-High school graduates or equivalent, including college undergraduates.
-Prior experience in a related field is desirable but not mandatory.
-Able to work on-site..
-Amenable to attending an on-site interview.
Salary:
₱25,000.00 Monthly