Customer Service Representative - Retail Account
Santa Mesa, National Capital Region
Posted 30 days ago
- Company:
- Metacom
- Company Description:
- Metacom was established to deliver tailored consulting, IT-enabled support, and business process outsourcing solutions designed to meet the specific needs of our clients. We are committed to providing meaningful career opportunities that foster professional growth and success within the BPO industry.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
•
• Handle customer inquiries and transactions related to retail products or services
•
• Process customer orders accurately and efficiently
•
• Resolve customer issues and escalate complex issues as needed
•
• Meet performance targets for productivity, quality, and customer satisfaction
•
• Maintain accurate records of customer interactions and transactions
•
• Collaborate with team members and other stakeholders to improve customer service processes
Requirements:
•
• At least 2nd year college undergraduate are welcome to apply
•
• Good communication and interpersonal skills
•
• Excellent problem-solving and decision-making abilities
•
• Willingness to learn and thrive in a fast-paced environment
•
What we Offer:
•
• Competitive Salary
•
• Opportunity for rapid career growth for Top Performers
•
• HMO with 3 free beneficiaries on Day One
•
• Shift Schedule (Day shift/Mid shift/Night shift)
•
• Easy Accounts Available
•
• Retirement/Life
•
• Insurance for Qualified Staff
•
• Company Sponsored Trips or Retreats
- Salary:
- ₱25,000.00 Monthly
