Customer Service Representative - Technical Account

Baguio, Benguet
Posted 7 days ago
Company:
Metacom
Company Description:
Metacom was established to deliver tailored consulting, IT-enabled support, and business process outsourcing solutions designed to meet the specific needs of our clients. We are committed to providing meaningful career opportunities that foster professional growth and success within the BPO industry.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Your Role:
• Deliver excellent customer support by addressing technical concerns.
• Assist clients with product-related questions and troubleshooting steps.
• Accurately document all customer interactions and resolutions.

What We’re Looking For:
• Fresh graduates are encouraged to apply.
• Must be a high school graduate (old curriculum) or an ALS graduate.
• Strong communication and interpersonal skills are essential.

What You’ll Get:
• Competitive pay package.
• 28 paid leaves and HMO coverage for you and up to three dependents.
• Paid training, 13th-month pay, and access to company-sponsored outings and retreats.
Salary:
₱19,000.00 Monthly