Voice Agent
Pasig, National Capital Region
Posted yesterday
- Company:
- NV Group Holdings Pty Ltd.
- Company Description:
- NV Group (NVG) is a Financial & Legal Services Group with offices in Pasig, Manila, Sydney & Melbourne, Australia and Auckland, New Zealand. NVG offers credit management, debt collection and legal services to companies such as AGL, Telstra, EA and more.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
The Voice Agent will investigate who is responsible for utility usage at specific properties, inquire and connect with previous tenants, property managers, real estate agents, or owners to identify the correct party, collect and verify necessary information to ensure proper accountability for utility consumption and determine the next steps, such as establishing utility accounts or making decisions like disconnection, to reach a resolution.
Job Qualifications:
Familiarity with utility service providers is preferred.
Strong investigative skills and the ability to ask the right questions.
Proven experience in Sales or Customer Service handling Energy Account.
Excellent communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment.
AU background is an advantage.
Willing to work onsite - Ortigas Center, Pasig City
Perks:
Monthly Performance Incentive of up to P20k
Referral Incentive of P6k
GC / Meals
- Salary:
- ₱25,000.00 Monthly
