Chat Support - CSR Newbies and Freshers
Mandaluyong, National Capital Region
Posted 4 days ago
- Company:
- Orbit Dynamics
- Company Description:
- Orbit Dynamics is seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional service, addressing customer inquiries, troubleshooting issues, and ensuring a smooth experience for all clients. You’ll be a key part of our commitment to innovation and customer satisfaction, helping to deliver timely, effective solutions.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 35
Job Description
• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Allowance
• Bonuses
Job Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.
Job Qualifications:
• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.
Job Types: Full-time, Fresh graduate
Salary: Up to Php30,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events
Supplemental pay types:
• 13th month salary
• Bonus pay
Education:
• At least HS graduate (old or new curriculum)
Schedule:
• 8 hour shift
• Day shift
- Salary:
- ₱25,000.00 Monthly
