Customer Service Representative
Cebu City, Cebu
Posted 6 days ago
- Company:
- Dynamic Talent Solutions
- Company Description:
- Dynamic Talent Solutions is a certified, woman-owned staffing firm that provides customized, cost-effective total talent solutions to best-in-class companies that regard people as their most celebrated and valuable assets. Whether you’re looking for contract staffing, direct hire or payrolling services, Dynamic Talent Solutions can lower the total cost of talent acquisition without sacrificing quality. Our promise: In-Demand Talent, On-Demand Results!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 10
Job Description
Contacting customers with past-due accounts via phone, email, or mail to discuss outstanding balances.
Negotiating payment plans, securing repayments, explaining charges and addressing customer questions regarding billing.
Maintaining accurate records of collections efforts and payments received.
Providing excellent customer service and maintaining a positive and professional demeanor.
Desired Qualifications:
Must have 1 year collections experience (inbound/outbound).
Strong verbal and written communication skills.
Ability to negotiate payment plans and secure commitments from customers.
Ability to maintain accurate records and organize information effectively.
