Sales Account Manager for Industrial Automation

JOB SUMMARY:

The Account Manager for the Industrial and Process Automation industry will be responsible for managing and growing existing client accounts while identifying and securing new business opportunities. This role requires a deep understanding of industrial automation systems, process control technologies, and a proven ability to build and maintain strong customer relationships in all levels of the customer organization.



DUTIES AND RESPONSIBILITIES:

Account Management:
· Manage and nurture existing client relationships to ensure customer satisfaction and loyalty.
· Develop and execute account plans to achieve sales targets and expand market share.
· Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing technical support.

Business Development:
· Identify and pursue new business opportunities within the industrial and process automation sector.
· Conduct market research to understand industry trends, customer needs, and competitive landscape.
· Generate leads, qualify prospects, and convert them into long-term valued clients.

Sales Strategy:
· Develop and implement strategic sales plans to achieve company objectives.
· Collaborate with the other internal team to create compelling proposals and presentations.
· Negotiate contracts and pricing agreements to close deals.

Technical Expertise:
· Maintain a thorough understanding of industrial automation products, solutions, and technologies.
· Provide technical consultations and recommendations to clients based on their specific needs.
· Stay updated on advancements in automation technology and integrate new solutions into sales strategies.

Reporting and Analysis:
· Monitor sales performance and generate regular reports on key metrics.
· Analyze sales data to identify trends, opportunities, and areas for improvement.
· Provide feedback to the product development team based on customer insights and market demands.
· Other related tasks from time to time. 

COMPETENCIES AND QUALIFICATIONS:
1. Bachelor’s degree in Engineering, Business, or a related field.
2. Minimum of 5 years of experience in account management or sales within the industrial automation industry preferred.
3. Strong technical knowledge of automation systems, process control, and related technologies.
4. Proven track record of achieving sales targets and growing customer accounts.
5. Excellent communication, negotiation, and presentation skills.
6. Ability to build and maintain long-term customer relationships with different levels, including C-Levels, of the customer organization.
7. Strong problem-solving skills and the ability to think strategically.