Start ASAP - Hotel Booking

Manila, National Capital Region
Posted 6 days ago
Company:
Telesys BPO Hub
Company Description:
Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Handle customer inquiries through email, chat, or other communication channels as needed.
Help customers adjust or cancel reservations while adhering to hotel policies.
Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
Share feedback and suggestions to improve processes and enhance the customer experience.
Salary:
₱28,000.00 Monthly