Call Center Agents - Apply Now and Start ASAP

San Nicolas, Ilocos Norte

Posted 4 days ago

Company:: Metacom Careers
Company Description:: Metacom was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Job Responsibilities:
-Handle customer inquiries and transactions related to products or services
-Process customer orders accurately and efficiently
-Resolve customer issues and escalate complex issues as needed
-Meet performance targets for productivity, quality, and customer satisfaction
-Maintain accurate records of customer interactions and transactions
-Collaborate with team members and other stakeholders to improve customer service processes

Requirements:
-at least HS graduate (old curriculum), K12 graduate, college undergrad or college graduate
-Good Communication Skills

What we Offer:
-Competitive Salary
-HMO
-Night Differential Pay
-Rice Allowance
-Paid Leaves
-Holiday and OT Pay
-Mental Wellness Program Starting Day 1
-Free Medical Insurance upon regularization (with incl of common law partners)
-Insurance Coverage Starting Day 1
-Government Mandated Benefits
-13th Month Pay