Sales Associate

· Greet and assist customers in a friendly and approachable manner.

· Provide product information, answer inquiries, and offer assistance throughout the shopping experience.

· Build and maintain strong customer relationships to encourage repeat business.

· Actively engage in selling products by understanding customer needs and recommending appropriate solutions.

· Meet or exceed sales targets by effectively promoting and upselling products.

· Participate in promotional events and activities to boost sales.

· Stay informed about product features, benefits, and specifications.

· Continuously update knowledge of current trends and industry developments.

· Train and educate customers on product use when necessary.

· Ensure that merchandise is attractively displayed and the store is well-maintained.

· Implement visual merchandising standards to create an appealing shopping environment.

· Replenish and organize stock to maximize product visibility.

· Efficiently process customer transactions using the POS system.

· Handle cash and provide accurate change, while adhering to cash handling policies.

· Resolve customer issues related to transactions or product returns.

· Collaborate with team members to achieve sales goals and maintain a positive working environment.

· Communicate effectively with colleagues and management regarding customer feedback and product requests.

· Assist in training new Sales Associates when necessary.

· Adhere to company policies and procedures, including opening and closing duties.

· Follow inventory control procedures to minimize loss and ensure accurate stock levels.

Contribute to a safe and clean working environment.