Non-Voice Account - Open to Fresh Graduates

Manila, National Capital Region
Posted 6 days ago
Company:
Telesys BPO Ph
Company Description:
Telesys is a Philippines-based customer contact management provider that offers professional and cost-effective contact center solutions tailored to various business needs. They serve high-profile international companies across sectors such as telecommunications, medical, and general services.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Support customers with account-related questions, such as billing, technical issues, product details, and service requests.
Diagnose, address, and resolve customer concerns using available tools and resources.
Report recurring issues and recommend enhancements to improve the customer experience.
Adhere to regulatory guidelines, industry standards, and best practices in call center operations.
Salary:
₱28,000.00 Monthly