IT Support

Qualifications: 
 College degree in IT related Course, Printing Technology, or a related field is a plus.
 Previous experience in ID printing, administrative work, or data entry is preferred but
not required.
 Basic knowledge of Microsoft Office applications (Excel, Word, Outlook, and Teams).
 Familiarity with ID printing machines and software (Smart ID) is an advantage.
 Ability to perform data entry and ensure accuracy in printed information.
 Understanding of basic troubleshooting for printers and related equipment.

Job Responsibilities:
 Process ID printing requests as endorsed by the Underwriting Department.
 Download and filter data from the ERP system to prepare for ID printing.
 Ensure all data, including names, and other details, are accurate before printing.
 Operate and maintain ID printing machines and troubleshoot minor technical issues.
 Conduct quality checks on printed IDs.
 Organize and package IDs with corresponding transmittals for proper distribution.
 Maintain records of printed IDs, tracking numbers, and inventory of ID printing supplies.
 Coordinate with internal teams regarding ID printing schedules and requirements.
 Ensure compliance with company data security and confidentiality policies.
 Perform other related tasks as assigned.