Billing and Collection Associate

Job Description:
 Process regular billing.
 Handles client/customer (internal and external) concern.
 Performs other duties and responsibilities as maybe assigned by the immediate
superior.
 Process and maintain accurate customer billing information
 Generate invoices and statements in a timely manner
 Track and monitor outstanding accounts receivable
 Communicate professionally with customers via phone, email, and mail to collect
overdue payments
 Research and resolve billing discrepancies
 Process customer payments (including online payments)
 Apply late fees and penalties according to company policy
 Escalate unresolved accounts to designated personnel when necessary
 Maintain detailed records of all collection activities
 Prepare reports on collection performance metrics
 Adhere to all company collection policies and procedures

Qualifications:
 Graduate of Business Administration
 24-30 years old
 Knowledgeable in Excel and accounting matters
 Work experience is a plus.