Y7 Start Your Career as a Workforce Services Manager
Quezon City, National Capital Region
Posted 4 days ago
- Company:
- Neksjob Philippines
- Company Description:
- ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
- Contract Type:
- Full Time
- Experience Required:
- More than 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Work Setup: Return to Office
Location: Quezon City
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Overall Purpose:
The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure the successful delivery of all contracts and service-level agreements (SLAs).
Responsibilities:
Manage the WFM AP and QA cost structure and budget to ensure financial goals are met.
Support Command Center leads in sales and Request for Proposal (RFP) responses, assisting in the development of sales materials, quotes, demos, and tours.
Identify and pursue opportunities to expand the WFM AP and QA service offerings into additional contracts.
Ensure successful delivery on all contracts and meet SLAs across all functions.
Focus on cost-to-serve reductio
