Call Center Agent - Cebu (Korean and English speaker)
Cebu City, Cebu
Posted 10 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
**Location: Cebu City, Philippines**
**Company: TASQ**
Please make sure your phone line is available for the interview.
TASQ is on the hunt for enthusiastic and skilled individuals who are fluent in both Korean and English to join our team as Bilingual Call Center Agents. This exciting role requires a solid command of both languages to deliver exceptional customer service in a dynamic and rewarding environment.
**Key Responsibilities:**
- Effectively communicate with customers in both Korean and English, providing excellent support through phone, chat, or email.
- Help address customer inquiries, troubleshoot issues, and resolve concerns with professionalism and accuracy.
- Maintain high customer satisfaction by delivering timely, clear, and effective solutions.
- Promptly organize and document customer interactions and feedback.
- Work closely with team members to ensure efficient and seamless service delivery.
**Requirements:**
- Strong proficiency in both written and spoken Korean and English.
- Previous experience in a BPO or customer service environment is preferred but not required.
- Must currently reside in Cebu City or nearby areas in Cebu province (or be willing to relocate).
- Availability for a screening interview and reachable for follow-up communication.
-If you are a foreigner, please make sure you have a working visa already.
**Why Join Us?**
- Become part of a lively team within a reputable company that values diversity and bilingual skills.
- Enjoy a competitive salary and benefits package.
- Experience a supportive work atmosphere with opportunities for career advancement.
If you meet the qualifications and are dedicated to helping others in both Korean and English, we encourage you to apply! Please ensure your phone line is open for the upcoming screening interview.