Call Center Agent - Cebu (Spanish Bilingual)
Cebu City, Cebu
Posted 30 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
**Location: Cebu City, Philippines**
**Company: TASQ**
Please make sure your phone line is available for the interview.
TASQ is seeking enthusiastic and motivated individuals who are fluent in both Spanish and English to join our team as Bilingual Call Center Agents. This exciting position requires a strong command of both languages to deliver exceptional customer support in a fast-paced and rewarding setting.
**Key Responsibilities:**
- Effectively communicate with customers in both Spanish and English, providing outstanding support via phone, chat, or email.
- Assist in resolving customer inquiries, troubleshooting issues, and addressing concerns with professionalism and accuracy.
- Achieve high levels of customer satisfaction by delivering timely, clear, and helpful solutions.
- Log customer interactions and feedback in an organized and efficient manner.
- Work collaboratively with team members to ensure seamless and effective service delivery.
**Requirements:**
- Proficiency in written and spoken Spanish and English.
- Previous experience in a BPO or customer service environment is preferred but not mandatory.
- Must currently live in Cebu City or the nearby Cebu province (or be open to relocating).
- Availability for a screening interview and reachable for further communication.
- If you are a foreign national, please have a valid Philippine working visa ready.
**Why Join Us?**
- Become part of a vibrant team within a well-established company that values diversity and bilingual capabilities.
- Competitive salary and benefits package.
- A supportive work environment with opportunities for professional growth.
If you meet the qualifications and are committed to assisting customers in both Spanish and English, we encourage you to apply! Please ensure your phone line is open for the upcoming screening interview.