E-commerce Sales Support - Online Customer Care - 25k Salary Y27
Quezon City, National Capital Region
Posted today
- Company:
- Neksjob Philippines
- Company Description:
- ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
• Engage with customers via phone, chat, and email to assist with purchases and inquiries.
• Provide excellent customer service while promoting and upselling products and services.
• Handle customer concerns, process refunds, and troubleshoot technical issues related to the online app store.
• Achieve sales targets and maintain high customer satisfaction ratings.
• Work in a fast-paced environment with a shifting schedule, including weekends and holidays.
• Accurately document interactions and transactions in the system.
• Maintain professionalism and adhere to company policies and guidelines.
QUALIFICATIONS:
• At least a High School Graduate.
• Minimum 1 year of BPO experience in sales (Required).
• B2 CEFR English proficiency (Excellent written and verbal communication skills).
• Strong persuasion and problem-solving skills.
• Ability to work on shifting schedules, weekends, and holidays as required.
• Must be able to type at least 30 words per minute (WPM).
• Willing to work On-Site in Eastwood Site Luzon
PERKS & BENEFITS
• Competitive salary package (Up to 25,000 PHP)
• Performance-based incentives and commissions
• Paid training and career development opportunities
• Fun and dynamic work environment
If you are a results-driven individual with a passion for customer service and sales, apply now and be part of our growing team.
- Salary:
- ₱25,000.00 Monthly