Collection Associate

Review identified disputes to evaluate action required to resolve and secure payment.
Complete administrative tasks required to remove barriers that are preventing payment for our
most delinquent customers
Systematically contact customers in specific strategy campaigns to determine barriers preventing
payment and resolve or escalate to appropriate team for resolution.
Resolve customer account discrepancies such as addressing returned invoices, assisting collections
on updating profiles in the system
Maintaining accounts receivable information
Organize and maintain collection departmental records
Ensure all applicable laws, regulations, statutory and compliance requirements are followed
Assisting the team with various projects and other duties as assigned by management

Skills and Qualifications:
3-5 years of experience in Collections / Billing / AR
• Background in Oracle Netsuite is preferred
• Background in B2B setup is needed
• Experience in working with ERP systems
• Fluent in Google Suite and Microsoft Suite
• Bachelor's degree / Diploma in Business Admin / Finance Management or any equivalent preferred
• Strong analytical and organizational skills with attention to detail
• Excellent problem resolution skills
• Highly motivated and Customer focused (internal and external)
• Excellent written and verbal communication skills
• Ability to effectively interact with varying position levels including senior management
• Strong interpersonal and diplomacy skills, positive attitude and teamwork driven
• Willing to work in Pasig and BGC Taguig