Engagement Supervisor
Cebu, Cebu
Posted 5 days ago
- Company:
- Neksjob Philippines
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Location: Cebu
Shift: Shifting Schedule
Salary: 35K Max Rate
Target Start Date: ASAP
Requirements/Required Skills:
Must have brief experience with engagement and sales culture
Must be able to start ASAP
Job Description:
The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or walk-in customer service environment. As an Engagement Supervisor, you will lead a team and ensure the efficient resolution of customer inquiries. This position requires specialized knowledge of customer service and support operations, and the ability to supervise and guide less experienced professionals.
- Salary:
- ₱35,000.00 Monthly
