Quality Control
Pasig, National Capital Region
Posted 9 days ago
- Company:
- Starlight Business Consulting Services Inc.
- Company Description:
- STARLIGHT Business Consulting Services, Inc. is the Subsidiary company of Philippine Dragon Media Network(PDMN), specialize in helping local Chinese and Pinoy small and medium-sized enterprises (SMEs) create sustainable growth through successful expansion into the Philippines. We are composed of Certified Public Accountants (CPAs) accredited by the Philippine Board of Accountancy (BOA) and Bureau of Internal Revenue (BIR) with extensive experience and knowledge in the field of accountancy, taxation, and management.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Through on-site inspections, recording checks, customer follow ups, and other forms, identify any violations by the debt collection team in their work, including but not limited to improper language, verbal abuse, threats, intimidation, and other inappropriate behaviors.
Review whether the workflow and operations of the collection team comply with industry regulatory requirements and internal compliance policies of the company.
Record the quality inspection results, count the types and quantities of non-conforming items.
Job Qualification:
University degree or above, preferably in finance, law, management or related majors.
Candidates with more than one year of experience in debt collection, call center quality inspection, or related fields will be given priority consideration.
Familiar with the laws, regulations, and regulatory requirements of the debt collection industry.
Proficient in using office software such as Excel, Word, etc.
Possess good communication skills and be able to effectively collaborate with personnel from different departments.
- Salary:
- ₱16,770.00 Monthly
