Team Lead - Healthcare

Cebu, Cebu
Posted 4 days ago
Logo TASQ Staffing Solutions
Company:
TASQ Staffing Solutions
Company Description:
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Type of Support: Blended (30% Voice, 70% Back office)

Nature of the Account: Medical Equipment Support
Work Arrangement: Onsite (Cebu City)
Shift Schedule: US Business hours

Educational Requirement: Must be a College Graduate (BS in Pharmacy/Biomedical Engineer/ Life Sciences courses)

Work Experience:
> 4+ years exp as Team Lead in BPO
> Preferred Healthcare exp *Insurance background, claims processing, US benefits
> Required complaints handling experience in medical tech-related concerns
> Knowledge of ISO 13485/21CFR & EUMDR