Marketing Assistant

Job Objectives: The primary objective is to provide quality customer service assistance to the VP-Marketing and Account Executive’s regular customers and inquiries.

Duties and responsibilities:
1. Answer telephone calls and take messages in the absence of the intended receiver.
2. Responsible for daily call reports from account executives.
3. Respond to telephone calls and email messages from regular clients and potential clients in the absence of the account executives.
4. Filing of quotations, daily call reports, brochures, sample books, swatches, and other project documents.
5. Processing and compiling documents for accreditations, bidding, permit applications, and the like.
6. Responsible for preparing the Operation and Maintenance Manual.
7. Forward approved delivery requests and demo requests to the logistics department for scheduling of delivery and installation.
8. Check and confirm if the deliveries of carpets are in proper order.
9. Follow-up purchase order, approved quotation, down payment, checks, samples, etc. to the clients.
10. Send queries about stock availability, prices, and other product details to the supplier via call or email.
11. Coordinate with the technical group regarding the schedule of measurement and collection.
12. Coordinate the schedule of installation, rectification, and punch listings with subcontractors.
13. Process sales quotations and sales orders through SAP.
14. Coordinate billing with the accounting department.
15. Process the invoice as requested by AEs.
16. Checking and monitoring of collection receipts and official receipts to be forwarded to the Audit Department.
17. In charge of consolidation of receipts for petty cash fund.
18. Processing of annual renewal of glue.
19. Performs any other related tasks or duties that may be assigned by the superior from time to time.