Customer Support

sihanoukville, National Capital Region
Posted yesterday
Logo Little Red Hat Co LTD
Company:
Little Red Hat Co LTD
Company Description:
Little Red Hat Co. LTD is a Marketing and BPO company dedicated to delivering high-quality marketing services and business process outsourcing solutions to businesses worldwide. Our company is built on a commitment to efficiency, reliability, and client satisfaction, ensuring that our services meet the dynamic needs of various industries. We specialize in developing and executing marketing strategies, optimizing business processes, and providing customized solutions that help companies improve their operational workflow. Our BPO services allow businesses to streamline tasks, reduce costs, and focus on core functions while ensuring seamless operations. With a presence in Phnom Penh and Sihanoukville, we cater to multiple markets, including Malaysia, Thailand, Vietnam, Singapore, and Cambodia. Backed by a diverse team of professionals, we strive to provide exceptional services that align with our clients’ goals, driving growth and efficiency in today’s competitive business landscape.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
5

Job Description

Provide technical and administrative support to ensure smooth service operations.
Assist in troubleshooting and resolving service-related issues in a timely manner.
Coordinate with internal teams to ensure seamless workflow and operational efficiency.
Maintain and update service records, reports, and documentation.
Communicate with clients and stakeholders to address inquiries and provide necessary assistance.
Monitor and follow up on service requests, ensuring timely completion.
Support process improvements to enhance service quality and efficiency.
Perform other related duties as assigned by the management.\

Salary : 700-750 USD
Increase : 50 $ upon confirmation.
Male & Female
Salary open every 28th every month
Working hours: 12 hours per day
8am- 8pm & 8pm - 8 am with 1.30 hrs break
working 5 days per week ( got day off 2days a week )
Transport = free transport to work
stay out company : option for the candidate don't have accommodation can stay with company hostel ( hostel condition : AC. Wifi, big size room ,2 bed Mattress Separately ) 2 person for one room .( Room Full )
Location : Sihanouk
benefit :
OT pay : Salary *1.5
Holiday pay: Salary *2 ( follow all khmer holiday )
Annual Leave 21 days
Medical Leave 14 days
Birthday Allowance
Medical Cliam
SEMI-ANNUAL BONUS