Customer Service Assistant

Pasig, National Capital Region

Posted 26 days ago

Company:: Hunter's Hub Inc
Company Description:: Your company of choice, for Headhunting & Sourcing Services in all industries. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best and provide only the best.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 3

Job Description

- Responsible for directly interacting with customers by efficiently answering post sales inquiries , complaints , resolving issues , processing orders , maintaining customer records and ensuring a positive experience through effective communication and problem solving skills.
- Build and maintain a solid relationship with customers by ensuring that their needs and concerns are addressed promptly and professionally by providing exceptional services and support.
- Promote and upsell products and services based on customer's needs
- Provides support to all internal and external clients
- Escalate complex or unresolved problems to appropriate business units when necessary
- Achieve agreed upon sales quota /target
- Monitors customer satisfaction level