Quality Assurance and Control Staff (Chinese speaker)
Lapu-Lapu city, Cebu
Posted 4 days ago
- Company:
- John Clements Recruitment Inc.
- Company Description:
- John Clements Consultants, the pioneer in Executive Search since 1974, has played a significant role in transforming thousands of Filipino and other Southeast Asian professionals into extraordinary leaders. Forty-seven years later, John Clements continues to offer superior services that included recruitment (from non-managerial to C-level positions), large scale staffing, RPO, outsourced staffing, overseas recruitment, leadership development training with digital learning platforms, 360-degree assessment and coaching all specially designed for our partners’ needs. Keeping ahead of the game in digitalization, we also invested in AI and Data Science. Working with CrossKnowledge, a global leader in digital learning solutions, and Zenger Folkman, enables John Clements to offer world-class talent development programs that elevate the leadership capabilities of professionals, transforming them into extraordinary leaders of change. Our “deep purpose” as a company is to build our country, uplift the lives of Filipinos, and develop successful leaders.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Serves as a key member of the response team for handling customer complaints from China.
Need to interpret as a key member of the complaint response team from Chinese clients.
Handling Customer Complaints from China – Act as a key member of the complaint response team, serving as the point of contact between Chinese customers, the China office, and the manufacturing department to ensure swift and effective resolution of issues.
General Quality Assurance Operations – Manage complaint responses, internal audits, document preparation, on-site manufacturing inspections, and follow-ups.
Primary responsibility: Handling complaints from Chinese customers, with communication mainly conducted by sales representatives at the China office. Proficiency in Chinese is required.
When there are no complaints: Perform regular duties as a member of the Quality Assurance Department.
Engineering experience or quality assurance experience, with sufficient Chinese language skills for effective communication.
Quality assurance experience in the manufacturing industry (preferably in an electronic components manufacturer).
Working schedule: Monday to Friday 07:30～17:15
Interview: 1st Online, 2nd( final) face to face
- Salary:
- ₱70,000.00 Monthly
