Sales Supervisor

Develop and sustain long-lasting relationships with customers.
Screen, recruit, and train sales employees.
Call potential customers to explain company products and encourage purchases.
Answer customers' questions and escalate complex issues to the relevant departments as needed.
Develop in-depth knowledge of company products.
Maintain an accurate record of all sales, and scheduled customer appointments.
Collaborate with the marketing department to ensure that the company is reaching its target audience.
Inform product developers of possible product improvements and changes to ensure that company products meet current market needs.
Prepare cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
Analyze competitors' products to determine product features, benefits, shortfalls, and market success.