Insurance Operations Associate - Onsite / Dayshift

Discover your 100% YOU with us!

Position: Insurance Operations Associate
Location: Pasig
Work setup & shift: Onsite/ Dayshift

Why join us?
You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As an Insurance Operations Associate, you will:

Process complex insurance tasks and operate various client systems independently.
Optimize operations by analyzing problems, developing procedures, and ensuring compliance.
Enhance customer experience by communicating with clients, addressing needs, and building strong relationships.
Perform audits and troubleshooting to identify gaps, resolve issues, and meet compliance requirements.
Support other tasks, including data analysis, reporting, and onboarding new clients and tasks.

What You Need:
Non-negotiables:

Open for Fresh Graduates or Undergraduates with Experience
Minimum of 6 month - 1 year of experience in insurance operations or a related field
Proficiency in email communication
Strong problem-solving, data analysis, time management, and planning skills
Experience in technical or procedural documentation

Preferred skills/expertise:

Familiarity with OPEX and compliance processes
Background in insurance Level 1