Customer Service Representative
Quezon City, National Capital Region
Posted yesterday
- Company:
- Lexie Staffing and Business Consulting
- Company Description:
- It’s not just about finding jobs, it’s about finding the right people and opportunities for you. Which is why we built Lexie - a Recruitment Process Outsourcing (RPO) company that helps you discover new jobs that might be perfect for you. With Lexie, we bridge the gap between what you want and need – providing a better way to connect people with opportunities. Connect with Lexie today and start hiring great people who are right for the job in no time. Lexie is the solution to save you time-to-hire.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 130
Job Description
We are looking for a Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, providing support, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.
Key Responsibilities:
Handle customer inquiries via phone, email, chat, or social media.
Provide information about products, services, and company policies.
Resolve customer complaints and escalate issues when necessary.
Process orders, returns, refunds, and account updates.
Maintain accurate records of customer interactions in the system.
Follow company policies and procedures to ensure quality service.
Meet performance goals, including response time, resolution rates, and customer satisfaction.
- Salary:
- ₱28,000.00 Monthly
