Tier 1 Technical Support - Cebu Insular - Salary 21000 Y18

Cebu Insular, Cebu

Posted today


Company:: Neksjob Philippines
Company Description:: ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Why Join Us?
Competitive salary: Earn between 18K-21K per month
Work with a leading UK-based technology account
Gain valuable experience in the tech industry
Supportive and dynamic work environment

Qualifications:
At least HS Grad (old curriculum) / SHS Grad
Minimum 3 months of call center experience
Excellent communication skills
Willing to work on shifting schedules

Responsibilities:
Assist customers with technical inquiries and troubleshooting
Provide step-by-step guidance to resolve tech-related issues
Deliver excellent customer service and ensure issue resolution
Log and track customer concerns for follow-up and escalation
Stay updated on the latest tech products and services