Customer Service Representative
cagayan de oro, Cagayan
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- We are a dynamic and rapidly growing organization seeking enthusiastic and skilled individuals to join our team. We offer a collaborative and innovative work environment where your contributions will be valued and your professional growth is encouraged. Ideal candidates will possess a strong work ethic, a passion for excellence, and the ability to adapt to evolving challenges.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Responsibilities:
- Deliver exceptional customer service support while adhering to defined scope of work and service level agreements.
- Address customer inquiries, concerns, and needs promptly, ensuring a high standard of call quality and quantitative performance.
- Provide effective solutions to customer issues, ensuring timely and satisfactory resolution.
- Maintain professionalism and empathy while interacting with customers, upholding the organization's service standards.
Qualifications:
- Open to candidates with or without prior BPO experience.
- Candidates with experience in both BPO and non-BPO roles are encouraged to apply.
- Open to undergraduates with relevant work experience.
- 0 to 6 months of BPO experience preferred but not required.
- Strong communication skills and a customer-oriented mindset.
- Ability to adapt to a dynamic and fast-paced work environment.
- Willingness to learn and develop customer service skills.
Employment Type:
- Regular, full-time hire.
