Start Fresh - Retail Customer Support - Apply Today Y27

Baguio City, Benguet

Posted yesterday


Company:: Neksjob Philippines
Company Description:: ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Start your career in customer service by joining our Retail Account team. Help customers with their shopping experience, order inquiries, and general concerns. No experience? No problem! We offer full training to prepare you for the role.
Key Responsibilities:
• Handle customer inquiries related to orders, product information, and service issues.
• Assist with order tracking, refunds, exchanges, and payment concerns.
• Provide clear and professional communication via phone.
• Ensure a positive customer experience by resolving concerns efficiently.
• Maintain accurate records of customer interactions and follow up when necessary.
Job Qualifications:
• No prior experience required—training will be provided.
• At least High School / Senior High School Graduate.
• Strong verbal communication and active listening skills.
• Basic computer literacy and ability to multitask.
• A customer-oriented mindset with a willingness to learn.
• Willing to work On-site in Baguio City.
Why Join Us?
• Salary up to Php 15,000
• Performance-based incentives for excellent service
• Career growth opportunities in a stable industry
Apply today and start a rewarding career in retail customer support!