Order to Cash Associate (Thai Speaker) - Hybrid 80K BGC Taguig

Job Title:
Order to Cash Associate Associate (Thai Speaker )

Schedule:
Afternoon Shift

Work Set up:
Hybrid ( 3 days onsite & 2 days WFH )

Salary Package:
up to 80,000.00

Location:
BGC Corporate Center, Taguig City

KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING

Duties & Responsibilities:

- Contacting customer request by phone and/or in writing to ensure customer satisfaction and to ensure that service standards are met.
- Work to promote the long-term success of each account and the overall portfolios when handling customer issues and complaints.
- Focuses on the customer/ client by asking questions, listening and determining solutions to problems.
- Ability to meet deadlines with accuracy and thoroughness, work in a fast-paced, results-oriented environment
- Reconciles unused credits and payments to outstanding invoices to trim down the volume of outstanding invoices especially the past due ones
- Leading conference calls to collaborate with stake holders to resolve issues on the account/s.
- Maintains tracking of important documents / reports
- Developing and maintaining a solid working knowledge of the logistics industry and of all products, services and processes performed by the team
- Contributing to continuous improvement initiatives to optimize service quality
- Participate actively on all required team meetings
- Performs other duties as assigned by direct superiors and managers
- Compliance with the work procedures & data privacy
- Discussing credit risk management to an acceptable quality in terms of established credit guidelines.

Qualifications:
- Degree in the field of accounting, finance and economics
- Minimum 2 years of relevant experience
- Previous experience in working with ERP, preferably SAP FI module
- Very good accounting background
- Previous working experience preferably in large/global organizations
- Enthusiasm and commitment to delivering quality results to tight deadlines
- Self-motivation, quick learning and creative thinking
- Knowledgeable in LSS is plus
- Intermediate knowledge of accounting,
- Good technical knowledge of MS office,
- Effective analytical and problem-solving skills,
- Detail oriented,
- Good English language skills,
- Excellent interpersonal and communication skills.

Perks & Benefits
- Quarterly Performance Bonus
- 15 days vacation leave – upon regularization
- 15 days sick leave – upon regularization (10 unused leaves are convertible to cash)
- HMO with 2 free dependents (PhilCare) Etc

Recruitment Process: Virtual / Online
- Phone Screening Interview
- Initial Interview
- Language Assessment
- Final Interview
- Job Offer