Mid IT Infrastructure Operations Support Analyst - WFH

Pasig, National Capital Region
Posted today
Logo Nityo Infotech
Company:
Nityo Infotech
Company Description:
Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Mid IT Infrastructure Operations Support Analyst
Profile and Technical Requirements
-- Strong multitasking and information-gathering skills.
-- Excellent communication and collaboration abilities.
-- Enthusiastic with a positive attitude towards learning.
-- Capable of working with targets (SLAs).
-- Technical experience with Windows Server (2012/2016/2019), Windows 10/11.
-- Familiarity with Group Policy, PowerShell, Citrix XenApp, and Microsoft Azure/O365.
-- Basic knowledge of networking, virtualization, IIS, and operating systems.
-- Experience with Active Directory, Microsoft Exchange, or Office 365.
-- Understanding of networking protocols (TCP/IP, DNS, DHCP).
-- Familiarity with ticketing systems.
-- Basic understanding of cybersecurity best practices.
-- Willingness to work rotating shifts.

Work Environment & Expectations
-- Standard office hours, with occasional after-hours support as needed.
-- Occasional travel to company locations may be required.
-- Primarily office-based work with occasional remote support tasks.

Certifications (Preferred & Required)
-- ITIL v4 Foundation certification.
-- Microsoft Azure Fundamentals (AZ-900).
-- Microsoft 365 Fundamentals (MS-900).
Salary:
₱40,000.00 Monthly