Senior Customer Service (Freight Logistics)
Mandaluyong, National Capital Region
Posted today
- Company:
- Compliant Business Processing Philippines Inc.
- Company Description:
- Compliant Business Processing (CBP) is a business process outsourcing (BPO) company that specifically targets the freight forwarding and logistics industry in Australia, New Zealand, the UK and the USA. As the wholly owned subsidiary of the Compliant Group in Australia, CBP along with the rest of the Group supplies services exclusively to freight forwarders, brokerage, shipping and logistic providers. At CBP we believe that our staff are our greatest asset and so we spend a lot of time and energy recruiting and developing our team for success.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Key Strength/Skills
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
What to expect
HMO and Life insurance coverage on the first day of work
Amenable to work on different shifts (AM, Mid, Night Shift)
Permanent Work from Home set-up
Company to provide internet allowance and PC
Willing to work during Holidays
