IT Helpdesk
Makati City, National Capital Region
Posted today
- Company:
- PHIL FIRST- HUMAN RESOURCES & SERVICES (FHRS) INC.
- Company Description:
- A company job description is a document that outlines the responsibilities, qualifications, and requirements for a role within a company. It's a key tool for recruiting, developing, and retaining employees
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 3
Job Description
-Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
-The ability to break down technological processes and deliver clear, step-by-step instructions
-Patient, friendly demeanor with a great aptitude for listening
-Strong verbal and written communication skills
-Commitment to providing exceptional customer service
Responsibilities
-Respond to tech inquiries via email, through online chats, over the phone, or in person
-Inform customers about IT products and services
-Walk customers step-by-step through the problem-solving process
-Help with troubleshooting hardware and software
-Follow up with customers to ensure satisfactory service
-Communicate customer feedback to the appropriate internal team members
- Salary:
- ₱20,000.00 Monthly
