Training Specialist (healthcare experience required)
Davao, Davao de Oro
Posted 4 days ago
- Company:
- VXI Global Holdings
- Company Description:
- VXI Global Holdings is a business process outsourcing company taking pride in helping client partners develop technologies and customer care services that enable them to manage their business and customer relations more efficiently.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
- Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills
- Supervise agents while in their training period
- Develop non-classroom communication and training materials
- Coordinate New Hire, Progression & Enhancement Training activity
- Assess participant and class performance
- Participate in minor client interaction (include effective curriculum feedback and client visits)
- Perform other related duties and assignments as required and as assigned by supervisor or manager
Qualifications
- Has at least 1 year of experience in Training (BPO)
- Background in healthcare
- Understanding of the demographic they’re training – background, experience, career goals, etc.
- Very proficient with most online/virtual meeting rooms/classrooms – Zoom, WebEx, Teams etc.
- Proven ability to deliver feedback
- Excellent classroom management skills
