Customer Service Representative- Health Level 1

Manila, National Capital Region

Posted 3 days ago

Company:: Eteam Private Workforce
Company Description:: We provide both full-time and contingent labor worldwide! that connects job seekers with potential employers. It serves as a bridge, helping individuals find suitable jobs based on their skills, experience, and preferences while assisting companies in recruiting qualified candidates for open positions. Employment agencies may offer temporary, part-time, or full-time job placements across various industries. Some agencies specialize in niche markets, such as IT, healthcare, or executive staffing. They often provide additional services like resume building, interview preparation, and career counseling.
Contract Type:: Contract
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 5

Job Description

WORK FROM HOME
Salary offer: 30,000
Work shift: Monday Friday
8 to 4 PM EST
12 months contract
Qualifications
-Fluent in English
-Basic Computer Skills- such as: GMail, MS Outlook, MS Word, MS Excel, Adobe Acrobat
-Willingness to develop phone skills make calls as needed
Organized, Prioritizing tasks Proactive Resourceful
Interested applicants
Submit your CV to [email protected]
Job Description :
Your duties will be (but not limited to)
• assisting Sales managers & Health clients with specific health insurance related tasks, as well as cover for out of office CSRs
• Prepare and edit census documents
• Correspond with Insurance contacts to obtain information and clarification of items
• Read and understand Summaries of Benefits, answer general claim inquiries
• Interact with clients to gather documentation needed to perform health insurance transactions
• Review invoices and update clients on billing issues
• Process enrollments/terminations/QENs/Cobra items on client portal
• Update client files, Conrep & Z drive, as well as CSR documents (insurance contact sheet, etc.)
• Send professional emails timely