Customer Relations Associate

Makati, National Capital Region
Posted more than 30 days ago
Logo Multibiz International Corporation
Company:
Multibiz International Corporation
Company Description:
Emerging as the market leader in providing innovative printing services and integrated IT solutions for corporate and government institutions. Our strong partnerships with known brands such as Epson, HP, Canon, Ricoh, Brother, Pantum, and more, have allowed us to provide the perfect solution to the printing requirements of our diverse clients.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

> Serve as the main point of contact for assigned key accounts building and maintaining strong relationship to drive customer satisfaction and loyalty.
> Understand the unique needs and goals of each account and proactively identify opportunities to upsell or cross-sell relevant products or services.
> Collaborate with internal teams including sales, marketing and product development to ensure seamless delivery of solutions and address customer needs.
> Conduct regular account reviews and provide customers with data-driven insights and recommendation to optimize their usage of our product of services.