Call Center Agent WFH
Batangas City, Batangas
Posted 2 days ago
- Company:
- ACCPRO International
- Company Description:
- Recruitment and Outsourcing company that specializes in Accounting, Finance, I.T. , Business Supports, and Healthcare professionals.
- Contract Type:
- Remote
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 1
Job Description
-Outbound calls for surveys, lead generation, appointment setting, event invitation and/or sales.
-Inbound calls to resolve customer queries or close lead/sales.
-Data entry to update customer relationship management (CRM) software.
-Respond to emails.
-Create reports using Microsoft Office and Google Drive.
-Meet service level agreements set forth.
-Perform other duties as assigned.
QUALIFICATIONS:
- English communication skills (written & verbal).
-At least 1 year of work experience with appointment setting, lead generation (voice), inbound, and outbound campaigns.
-Customer orientation and ability to adapt and respond to different types of personalities.
-Typing Speed: At least 40 WPM
-Smart and Fast learner
-Advanced computer skills
-Ability to work under pressure
-Can commit full-time
-Can stay for at least 1 year.
-Comfortable with a fixed Graveyard shift schedule.
- Salary:
- ₱18,000.00 Monthly