Call Center Agent WFH

Batangas City, Batangas
Posted 2 days ago
Company:
ACCPRO International
Company Description:
Recruitment and Outsourcing company that specializes in Accounting, Finance, I.T. , Business Supports, and Healthcare professionals.
Contract Type:
Remote
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
1

Job Description

JOB DESCRIPTION:

-Outbound calls for surveys, lead generation, appointment setting, event invitation and/or sales.
-Inbound calls to resolve customer queries or close lead/sales.
-Data entry to update customer relationship management (CRM) software.
-Respond to emails.
-Create reports using Microsoft Office and Google Drive.
-Meet service level agreements set forth.
-Perform other duties as assigned.

QUALIFICATIONS:
- English communication skills (written & verbal).
-At least 1 year of work experience with appointment setting, lead generation (voice), inbound, and outbound campaigns.
-Customer orientation and ability to adapt and respond to different types of personalities.
-Typing Speed: At least 40 WPM
-Smart and Fast learner
-Advanced computer skills
-Ability to work under pressure
-Can commit full-time
-Can stay for at least 1 year.
-Comfortable with a fixed Graveyard shift schedule.
Salary:
₱18,000.00 Monthly