Customer Service Agent With or Without Experience 18K Salary

Job Summary:
We are looking for motivated and customer-focused individuals to join our team as Customer Service Agents. In this role, you will handle incoming calls, provide accurate information, troubleshoot issues, and ensure a seamless customer experience. Whether you have prior call center experience or are new to the industry, this is an excellent opportunity to grow your career in customer service.

Duties & Responsibilities:

Respond to customer inquiries via phone with professionalism and accuracy.
Address customer concerns, troubleshoot problems, and provide effective solutions.
Process transactions and update customer records as needed.
Maintain excellent communication and active listening to ensure a positive customer experience.
Follow company policies and procedures to meet performance metrics and quality standards.
What We Are Looking For:

Senior High School Graduate (new curriculum) or at least 4 semesters in college.
Call center experience is preferred but not required.
Strong fluency in written and spoken business English.
Fast, accurate, and efficient data entry skills.
Strong problem-solving and active listening skills.
Willing to work on-site and open to shifting schedules.
Why Join Us?

Paid training to equip you with the skills needed for success.
Competitive salary of ₱18,000 plus allowances.
Monthly performance incentives and bonuses.
Career development and promotion opportunities.