Streaming CSR - Customer Support Role - Quezon City - Earn 30k

Quezon City, National Capital Region

Posted 2 days ago

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Are you a fan of movies and TV shows? Join our Streaming Services Support Team and help customers with their subscriptions, technical issues, and account concerns.
What You’ll Do:
• Assist customers with subscription management, billing concerns, and account troubleshooting.
• Provide technical support for streaming errors, device compatibility, and app issues.
• Guide customers through personalized recommendations to enhance their streaming experience.
• Maintain a friendly and professional approach in all interactions.
• Accurately document customer concerns and escalate complex cases when needed.
What We’re Looking For:
• At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
• At least 6 months of customer service experience in a related field.
• Strong technical troubleshooting and communication skills.
• A passion for entertainment and streaming services.
• Willing to work on-site in Quezon City.
Why Join Us?
• Competitive salary up to ₱30,000.
• Incentives for excellent performance.
• Fun and dynamic work environment.
• Career growth opportunities.
Turn your passion for streaming into a career! Apply now.