Now Hiring - Financial Collection Expert - CSR Role - Up to 23k

Quezon City, National Capital Region

Posted 2 days ago

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Join our team as a Financial Collection Agent, where you’ll help customers manage their accounts, resolve billing concerns, and negotiate payment plans.
What You’ll Do:
• Contact customers to assist with overdue accounts and payment arrangements.
• Provide clear and professional guidance on billing, payments, and account status.
• Work with customers to find effective financial solutions.
• Accurately document interactions and escalate complex cases when necessary.
• Ensure compliance with company policies and financial regulations.
What We’re Looking For:
• At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
• At least 1 year of experience in financial collections or customer service.
• Strong problem-solving and negotiation skills.
• Excellent verbal communication and customer service skills.
• Ability to work in a fast-paced and goal-driven environment.
• Willing to work on-site in Quezon City.
Why Join Us?
• Competitive salary up to ₱23,000.
• Performance-based incentives and bonuses.
• Comprehensive training to sharpen your collection skills.
• Career advancement opportunities.
If you have experience in financial collections and want to grow in the industry, apply today.