Operations Assistant Manager (Corporate Travel)
Quezon City, National Capital Region
Posted 4 days ago
- Company:
- Risewave Consulting Inc.
- Company Description:
- As one of the world's leading human resource service organizations, Risewave, which is powered by Comrise, provides customized talent solutions that exceed our clients needs in various business scenarios. With our vast network of top talent, based all over the globe, we can lead your organization toward success. More about Risewave: 5,000,000+ highly qualified candidates 2,000+ leading & emerging global clients 38 years of experience in talent solution 18 years of successful local practice 16 subdivision areas Our Solutions: Executive Search Recruitment Process Outsourcing Flexible Staffing Cross Border Services Recruitment Sharing Platform
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• Must be amenable to work 100% onsite in Quezon City
• Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo
• Demonstrates extensive knowledge of international ticketing, exchanges, and refunds
• Possesses a thorough understanding of IATA rules and regulations, covering fare components, manual fare calculation, pricing units, global indicators, indirect travel limitations, and other travel terminologies
• Skilled in structuring teams with documents such as DP (Departmental Procedure), SOP (Standard Operating Procedure), and process flows
• Proficient in quality tools, capable of conducting root cause analysis (RCA) for ongoing issues and developing corresponding action plans
• Preferred certification in IATA/UFTAA Level – 1
• Excellent communication skills, particularly in spoken English
• Proficient in Microsoft Office applications, especially PowerPoint and Excel
• Willing to travel across sites & locations
• Willing to be flexible in addition to the company mandated working hours.
• Accuracy & integrity in data handling
• Ability to work with people and teams of diversified / different priorities
• Ability to present/ address in public.
Job Qualifications:
• The candidate should have a minimum work experience of 5+ years with at least 3 – 5 yrs in Travel domain.
• Should have hands on experience to manage SA/IC (Schedule adherence), Business review Deck, Performance management
• Candidate should have experience to identify the Auto Ticket reject reason
• Should have hands on experience in usage of Quality methodologies and techniques
• Experience to handle Corporate travel account
