Collections Representative - Dayshift - Cebu

Make your next big career move by applying as KMC Solutions' next CREDIT LIAISON OFFICER!

Revive Financial is a national Australian company helping people move forward financially. We support everyday Australians with debt management and lending solutions. Better still, we care! 

We provide a holistic and non-judgemental approach while offering positive and realistic solutions to individuals and businesses in debt. Whether someone is looking to manage their debt, find a loan or receive corporate insolvency advice, Revive Financial can assist.

The main responsibilities of a CREDIT LIAISON OFFICER include:

Answering inbound calls, review of customer file notes, providing updates to creditors where possible or directing calls to appropriate team members
Assisting with processing client debt solution applications, including the confirmation of outstanding creditor account details, preparation of confirmation sheets & maintenance of file workpapers
Maintenance and data entry of information into our CRM
Verification of client details with creditors
Liaison with creditors for follow up of outstanding information and supporting documentation
To apply, you must be an expert on the following requirements:

Ideally the candidate must have previous experience in the debt/finance industry in a collections/account receivable team
Genuinely find satisfaction in assisting people who are experiencing financial distress
A strong focus on providing outstanding customer service
Computer literacy (extremely proficient with Microsoft Office - SharePoint, Word, Excel & Outlook, as well as Adobe Acrobat)
Exceptionally high communication skills, both written and spoken (English)
Able to manage time without micro management and multitask where required
Stable working history
Able to work well in a team environment and follow directions of team leader
Enthusiastic and reliable
Preferably with experience in Collections and Insolvency background
At least 2 years BPO experience