Level Up Your Career - Voice Customer Service - Taguig - 17k

Taguig City, National Capital Region

Posted 3 days ago

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Join our E-Commerce Support Team and be the voice that ensures a seamless shopping experience! Assist customers over the phone with orders, product inquiries, and account concerns while delivering top-notch service.
What You’ll Do:
• Handle inbound and outbound calls, providing professional and friendly assistance.
• Support customers with order tracking, payments, refunds, and product concerns.
• Resolve customer issues with a customer-first mindset.
• Maintain accurate customer records and escalate complex concerns when necessary.
What We’re Looking For:
• High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
• At least 6 months of Customer Care experience.
• Strong verbal communication and active listening skills.
• Problem-solving abilities with a customer-focused approach.
• Willing to work on-site in Taguig City.
What We Offer:
• Competitive salary up to ₱17,000 per month.
• Paid training to equip you with the skills to succeed.
• Career growth opportunities—we believe in promoting from within.
• A supportive and dynamic work environment.
Start your journey in e-commerce support today! Apply now and be part of our growing team!