Electronics Customer Service Representative - Up to 25k - QC

Quezon City, National Capital Region

Posted 2 days ago

Company:: Neksjob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Are you passionate about technology and gadgets? Join our Electronics Customer Service Team and assist customers with their electronics purchases, troubleshooting, and warranty claims.

What You’ll Do:
Provide expert support for consumer electronics, gadgets, and appliances.
Assist customers with order inquiries, product recommendations, and troubleshooting.
Handle warranty claims, repairs, and return processes efficiently.
Offer technical guidance for device setup, connectivity issues, and software updates.
Maintain customer records and escalate complex issues when needed.

What We’re Looking For:
At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
At least 6 months of customer service experience, preferably in electronics or tech support.
Strong problem-solving and technical troubleshooting skills.
Passion for gadgets, electronics, and consumer technology.
Excellent communication and multitasking abilities.
Willing to work on-site in Quezon City.

Why Join Us?
Competitive salary up to ₱25,000.
Work with top consumer electronics brands.
Comprehensive product training and career growth opportunities.
A tech-savvy and supportive work environment.
Turn your love for technology into a career! Apply today.