IT Helpdesk (Entry Level)
Pasig, National Capital Region
Posted today
- Company:
- H2 Software Consulting Services Inc.
- Company Description:
- H2 Software Consulting Services A Trusted Filipino IT Service Provider in the field of Payroll Software As A Service, IT Service, Outsourcing Service, Service Desk, Desktop Support, Software Development, Software Testing, Robotics Process Automation, IT Staff Augmentation Service. Who We Are? H2 Software Consulting Services, Inc. is a Filipino IT Company formed in 2011 to provide world class IT service and software solutions that suit Philippine business settings. The company has earned the trust of top corporations in the country for a wide range of IT services including payroll software, IT help desk, software development and software testing. It now employs more than 300 highly skilled IT professionals. Our Goal To give Filipino companies the option to purchase world-class Philippine-made IT service and software solutions. Why join us? H2 is passionate in taking the most committed and talented individuals and making them dynamic world-class IT professionals. We offer vast exposure on IT and Banking related systems with the use of various tools on Business Process Automation, System Development (ASP/C#.net, MVC, PHP), Project Delivery, Quality Assurance, and Service Management. H2 values every employee giving them full access to professional growth and great opportunities to grow with the business. We work hard and we also play hard! Our Core Values revolve around Customer Service, Team Work, Quality, Respect, Integrity, People, Results, and Hard Work. We only work with like-minded individuals. If this is you, JOIN US!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Key Responsibilities:
Provide first-level IT support to resolve technical issues via phone, email, and chat.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Assist with account creation, password resets, and access management.
Document and track issues in the ticketing system for efficient resolution.
Requirements:
Bachelor’s degree in IT, Computer Science, or a related field (fresh graduates welcome).
Basic knowledge of Windows OS, MS Office, and troubleshooting techniques.
Strong communication and problem-solving skills.
Willing to work in shifting schedules.
Location Flexibility: Must be available to work onsite in Ortigas, Makati, or Taguig.
